I am writing to let you know how well my Dad's appointment went with your office and your wonderful staff. Dad enjoyed his visit from the beginning of his introduction at the front desk to the dental operatory room. The staff at your office made us feel right at home and completely welcome. The interactions with the dental assistants and the front desk staff, as well as Dr. Mullins, were absolutely unparalleled. We entered a successful TEAM and family treatment facility, not just a DOCTORS office. It was wonderful to be able to talk to you. We were not TALKED AT, but rather spoken with. You included my father on all decision making processes and were very thorough about informing my father and me about all the treatment planning decisions. The entire staff made my Dad feel like a part of the process and as a welcome part of their dental TEAM. IT is truly refreshing to have been in a dental office that was patient, friendly, professional and with a great sense of humor!
I am a dental hygienist and have worked in many different settings in the past 30+ years. I am always impressed when I encounter an office that is personal, professional and provides quality dentistry. My father experienced endodontic treatment at its best! Root canals are generally not considered a pleasant thought, not to mention a pleasant experience for your average patient. My father and I both experienced a wonderful treatment plan, and follow up with you and your staff.
Thank you again for making Dad's RCT pleasant and comfortable! You sold him completely! You have a wonderful staff! You are the "BEST"!!
Sincerely,
DA